As an employer you will play a big role in the administration of the LGPS, which is set out in the Schedule of employer responsibilities (PDF, 172.3 KB). It details your duties and the action you need to take. Any under collection of contributions, or errors in the calculation of benefits which have arisen because of the provision of incorrect information, could mean that your employer contribution rate will be assessed incorrectly at the Valuation of the Fund.
There is also an Internal Dispute Resolution Procedure for scheme members who are dissatisfied with the award of their benefits or the way in which it has been handled and this can result in an appeal to the Pensions Ombudsman. View a copy of the scheme member's Internal Dispute Resolution Procedure guide (PDF, 341.2 KB).
Please remember that we can only provide a quality service to employers and scheme members if we receive prompt, complete and accurate information.