We must confirm that pensioner members living abroad remain entitled to receive their pension payment. We confirm their existence each year.
We must do this because those living abroad are not included on the National Fraud Initiative (NFI) database in the UK.
The Cabinet Office is responsible for the NFI and we must follow it. The NFI is an exercise that matches electronic data between public sector and private sector bodies in the UK. It prevents and detects fraud. For further information about the NFI, visit the National Fraud Initiative website
Process
The process has changed in 2025.
In 2024, we partnered with Crown Agents Bank to help with this process. After listening to your feedback, we reviewed the process. We have returned to using paper forms for 2025. In future, we may offer a digital option again. We assure you that Crown Agents Bank has deleted all data.
Process for 2025
If you are required to complete a form, we will post a letter and form to you in October. If we hold an email address for you, we will also email a copy of the form.
The letter and email will detail what you need to do and how to return the form to us. Please follow the instructions carefully. Please complete the form and return it to us by 30th November 2025.
If you do not receive a letter from us, or if you need help completing the form, please contact us
Deadlines
You must complete the process within the deadlines. Please be aware that your pension may be suspended if the deadlines are not met.