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Your Local Government Pension Scheme

Contact us

There are several ways you can contact us if you have not found what you are looking for on our website:

Local Government Pension Scheme (LGPS)

Current member and deferred members

Online enquiry
Complete our online enquiry and document upload form

Call
03000 41 34 88
Monday - Friday 10:00am to 4:00pm
To call from abroad dial +44 3000 41 34 88
Calls cost the same as 01 and 02 numbers and are included in free call packages.

Write to
Please do not send hard copy documents. During the pandemic we have limited access to the office. Please use the online enquiry and document upload form to send documents electronically. If you cannot do this, please let us know by using the form. We will contact you to make alternative arrangements.

Visit us
During the pandemic we have limited access to the office. We are unable to meet with members.

Pensioner members

If you have an enquiry about your pension payment amount please contact the Pension Payroll team. For other enquiries, please use the contact details above.

Visit us
During the pandemic we have limited access to the office. We are unable to meet with members.

Police Pension Schemes - Police Officers only

Current member and deferred members

Online enquiry
Complete our online enquiry and document upload form.

Call
03000 41 47 33
Monday - Friday 10:00am to 4:00pm
To call from abroad dial +44 3000 41 47 33 
Calls cost the same as 01 and 02 numbers and are included in free call packages.

Write to
Please do not send hard copy documents. During the pandemic we have limited access to the office. Please use the online enquiry and document upload form to send documents electronically. If you cannot do this, please let us know by using the form. We will contact you to make alternative arrangements.

Visit us
During the pandemic we have limited access to the office. We are unable to meet with members.

Pensioner members

If you have an enquiry about your Police Officer pension in payment:

Call
01474 366420
Monday - Friday 9:00am to 5:00pm
To call from abroad dial +44 1474 366420

Email
payroll@ecis.police.uk

Write to
Payroll and Pensions Department, Kent Police and Essex Police, North Kent Police Station, Thames Way, Northfleet, Kent  DA11 8BD.

Employers

If you are an employer who administers the Local Government or Police Pension Schemes, please contact your Communication and Support Officer.

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