Pension payment information

The next pay date is
28 March 2024

Your pension is paid monthly in arrears on the last banking day of the month.

Register or log in to member self service to access a summary of your pension account. You can update your address, bank, nominations, view your payslip figures and P60 figures, and download a copy of your payslip.

Payslips

We post a payslip to you when you take your pension. Afterwards we post a payslip to you if:

  • you change your bank account
  • your net pay differs by £5 or more.

We do not post payslips every month because the net payment of your pension rarely changes. However, you can download a copy of your payslip on member self service.

You usually receive a payslip once or twice a year, in April and May. This is when your net pay may differs by £5 or more. The pension increase is paid in April. Find out about pension increase Tax codes usually change at this time of year. Find out about tax and your pension

Please let us know if you change your home address or email address. You can do this yourself through member self service. Register or log in to member self service Alternatively, please complete the online change of home address and email form

If you have a query about your pension in payment, please contact us

Payment dates

Your pension is paid into your bank or building society account on the last banking day of each month:

  • 28 March 2024
  • 30 April 2024
  • 31 May 2024
  • 28 June 2024
  • 31 July 2024.

Changing your bank or building society details

You can notify us of a change to your bank or building society details through member self service. Register or log in to member self service

Alternatively, you can complete a form and send it to us. We cannot take changes over the phone. We must verify your signature on the form to authorise the change. Download and complete the change of bank or building society details form (PDF, 208.0 KB)

Save the completed form to your device. You must print and post the form, or email a scanned copy or photo to pensions.payroll@hrconnect.org.uk

The account for payment must be either:

  • an individual account in your name, or
  • a joint account on which you are named.

We must receive changes by the 10th of the month for the change to happen for that pay period. Otherwise the change happens from the month following receipt.

Find out useful points about bank details

P60 information

A P60 form shows your taxable pay and tax for the financial year. It is combined with your April payslip. We post it to you at the end of April each year. Find out more about P60s

If you have a query about your P60, please contact us

P45 information

When you leave employment you are given a P45. Find out what happens to your P45

Living abroad

If you move abroad, you can have your pension paid into a bank account in that country. Find out about payment to an overseas account

Brexit and pension payments

We continue to pay your pension. If you live abroad and have your pension paid into a UK bank account, Brexit may impact this. You should check with your bank.

You may need to change to a different UK bank or payment to an overseas account. Find out what to do if you have been told your UK bank account is closing

Payments to overseas accounts should be unaffected.

Proof of pension

If you need proof of your pension in payment, please contact us

Exchanging small pension for a one-off lump sum

If you have a small pension, you may be able to exchange it for a one-off lump sum payment. You must meet certain requirements. Find out the requirements and how to apply to take a small pension as a cash lump sum

Report the death of a pensioner member

If you need to report the death of a member who is in receipt of a pension, please complete the notification of a deceased member form