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Pension payment information

The next pay date is
31 December 2021


A payslip is sent to you when you first retire. Afterwards we send you a payslip if:

  • your tax code changes
  • you change your bank account
  • your net pay differs by £3.

We do not send payslips every month because the net payment of your pension rarely changes. View an example payslip (PDF, 233.2 KB).

You usually receive a payslip once or twice a year, in April and May. The pension increase is paid in April. Find out about pension increase. Tax codes usually change at this time of year. Find out about tax and your pension

Please let us know if you change your home address or email address. Complete the change of address form

If you have a query about your pension in payment, please contact us

Payment dates

Your pension is paid into your bank or building society account on the last banking day of each month:

  • 31 December 2021
  • 31 January 2022
  • 28 February 2022
  • 31 March 2022

Changing your bank or building society details

We only accept changes to your bank or building society details in writing. We must verify your signature to authorise the change. Download and complete the change of bank or building society details form (PDF, 224.4 KB).

You can post the form or email a scanned copy or photo to

The account for payment must be either:

  • an individual account in your name, or
  • a joint account on which you are named.

We must receive changes by the 10th of the month for the change to happen for that pay period. Otherwise the change happens from the month following receipt.

P60 information

A P60 form shows your taxable pay and tax for the financial year. It is combined with your April payslip. We post it to you at the end of April each year. Find out more about P60s

If you have a query about your P60, please contact us

P45 information

When you leave employment you are given a P45. Find out what happens to your P45

Living abroad

If you move abroad, you can have your pension paid into a bank account in that country. Find out about payment to an overseas account

Brexit and pension payments

We continue to pay your pension. If you live abroad and have your pension paid into a UK bank account, Brexit may impact this. You should check with your bank.

You may need to change to a different UK bank or payment to an overseas account. Find out what to do if you have been told your UK bank account is closing

Payments to overseas accounts should be unaffected.

Proof of pension

If you need proof of your pension in payment, please contact us.

Exchanging small pension for a one-off lump sum

If you have a small pension, you may be able to exchange it for a one-off lump sum payment. You must meet certain requirements. Find out the requirements and how to apply to take a small pension as a cash lump sum

Report the death of a pensioner member

If you need to report the death of a member who is in receipt of a pension, please complete the notification of a deceased member form